Policies

Privacy Policy

This Privacy Policy explains how ClanertAir collects, uses, shares, and protects information when you visit our website, request a demo, or use our services. If you have questions, contact us using the details below.

Last updated:

1) Overview

ClanertAir (“we”, “us”) provides air quality monitoring and analytics. We collect limited information to operate the website, respond to inquiries, schedule demos, and improve our services.

2) Information we collect

Depending on how you interact with us, we may collect:

  • Contact details (e.g., name, email, phone, organization, role) submitted via forms.
  • Inquiry content (messages, project requirements, preferred demo times).
  • Technical data (IP address, browser type, device info, pages visited, approximate location).
  • Cookies and similar technologies for site functionality and measurement (see below).
Sensor data note Measurements from monitoring stations are handled under the relevant service agreement with the deploying organization, including applicable access controls and data governance terms.

3) How we use information

We use the information we collect to:

  • Respond to messages, support requests, and demo bookings.
  • Provide, maintain, and improve our website and services.
  • Send service-related communications (e.g., scheduling details, follow-ups).
  • Monitor security, prevent abuse, and troubleshoot issues.
  • Comply with legal obligations and enforce our terms.

4) Sharing & disclosures

We may share information:

  • With service providers who help us run the website and communications (e.g., hosting, email).
  • With partners when needed to deliver deployments or integrations you request.
  • For legal reasons if required by law or to protect rights, safety, and security.
  • In a business transfer (e.g., merger, acquisition), subject to appropriate safeguards.

We do not sell your personal information.

5) Cookies & analytics

We use cookies and similar technologies to keep the site working and understand usage. You can control cookies through your browser settings. Disabling cookies may affect site functionality.

  • Essential cookies for security and basic features.
  • Performance/analytics cookies to measure traffic and improve the site.

6) Security

We take reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure, but we work to prevent unauthorized access, disclosure, or alteration.

7) Data retention

We retain personal information only as long as needed for the purposes described in this policy, unless a longer period is required or permitted by law (e.g., compliance and recordkeeping).

8) Your rights

Depending on your location, you may have the right to:

  • Request access, correction, or deletion of your information.
  • Object to or restrict certain processing.
  • Withdraw consent where processing is based on consent.
  • Request a copy of your information in a portable format.

To make a request, contact us using the details below.

9) International transfers

If information is transferred across borders, we use appropriate safeguards consistent with applicable law and contractual commitments.

10) Children’s privacy

Our website and services are not directed to children under 13 (or the age defined by local law). We do not knowingly collect personal information from children.

11) Contact

For privacy questions or requests, contact us:

Email: support@clanertsustain.com
Air Quality Division: clanertair@clanertsustain.com
Phone: +255 695 738 861 / +255 759 899 324